TVB vs Department of Finance
Department of Finance handles parking citations (NYC Admin Code §19-203 et seq.) — the orange ticket on your windshield. TVB handles moving violations (NY VTL Art.2-B). Most "parking ticket" appeals go to the Department of Finance, but the same brief structure works for both.
The hearing path
Three options: pay (admits guilt), plead guilty with explanation (sometimes reduces the fine), or request a hearing. Hearings can be by mail (write-in defence), online (video), or in person at a Finance hearing centre. The deadline is 30 days from the date of issue or 60 days if not the registered owner.
Winning grounds at NYC hearings
Defective citation (missing information, wrong section), street-cleaning sign defects, valid muni-meter receipt time-stamped before the citation, expired-plate technicalities, and the officer not appearing for an in-person hearing (auto-dismissal) all succeed regularly.