Tolls — Blue Badge / disabled motorist exemption misapplied
Several toll schemes provide Blue Badge holder discounts/exemptions: Mersey Gateway (registered Blue Badge holders), Humber Bridge (disabled toll exemption with appropriate vehicle tax class), Tyne Tunnel (disabled exemption available). Where the exemption was misapplied due to administrative error, the Equality Act 2010 reasonable adjustment duty supplements the contractual right.
Legal basis
Equality Act 2010 ss.20-22; specific scheme orders (Mersey Gateway Toll Order; Humber Bridge Act 1959; Tyne Tunnels Order); Disabled Persons (Badges for Motor Vehicles) (England) Regulations 2000
How to identify this in your case
Blue Badge serial and validity. Vehicle tax class (some schemes require 'Disabled' tax class). Application/registration status with the toll operator.
Sample appeal wording
Dear Sir/Madam, Re: PCN [NUMBER] — [Toll Scheme] — [DATE] I challenge this PCN. I am a Blue Badge holder eligible for the published disabled exemption. - Blue Badge serial: [REF], expires [DATE] - Vehicle tax class: [DISABLED / standard] - Registered with [operator] on [DATE] Under the [scheme] toll order, Blue Badge holders are [exempt/discounted]. The operator's failure to apply this also engages the Equality Act 2010 ss.20-22 reasonable adjustment duty. Please cancel the PCN and ensure my exemption is correctly applied going forward. Yours faithfully, [NAME]
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
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