Dockless Rental Parking — TfL Policy December 2024

TfL's December 2024 dockless rental policy formalised exemptions for genuine dockless e-bike/e-scooter operators in designated bays. Where a private operator has issued a PCN to a dockless rental hire vehicle that was lawfully parked in a TfL/borough-designated bay, the PCN is not enforceable. Liability rests with the rental company.

Legal basis

TfL Dockless Vehicle Policy December 2024; Greater London Authority Act 1999

How to identify this in your case

PCN issued to user of dockless rental in London during/after Dec 2024 in a designated bay; user has app receipt clearing the trip.

Sample appeal wording

Dear [Operator/Council], Re: PCN [PCN_NUMBER] — Dockless Rental Vehicle The vehicle was a [DOCKLESS BIKE/SCOOTER] hired through [APP] and ended at [LOCATION], a TfL/[BOROUGH]-designated dockless bay under the TfL Dockless Vehicle Policy of December 2024. App receipt enclosed. Under that policy I, as a consumer, bear no liability for the parking of dockless rental vehicles in designated bays. Liability lies with the operator company [APP_COMPANY]. I request immediate cancellation against me. Yours faithfully, [User Name]

Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.

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Sources

TfL Dockless Vehicle Policy December 2024