Birmingham CAZ — Resident / Low-Income / Hospital Exemption

Birmingham CAZ provides time-limited exemptions for residents in the zone, employees earning under £30k working in the zone, certain commercial vehicles, hospital visitors with appointment letters and Mobility/Motability vehicles. Council errors in applying exemption status are common.

Legal basis

Greater Birmingham CAZ Order; Birmingham City Council CAZ Exemption Scheme

How to identify this in your case

Driver lives within CAZ, works in CAZ on low income, has hospital appointment, or qualifies for any other Birmingham-specific exemption that was not honoured.

Sample appeal wording

Before you send this

Deadline. A late submission can be turned down without your argument being read. Check your notice for the deadline and how it is counted.
Paying may end it. Paying can count as accepting the notice and can close a challenge already under way. Part-paying or acknowledging an old debt can also revive a time limit that had expired.
The amount can change. Check what happens to the sum if you challenge — it may be held, re-offered lower, or keep rising, and fees or enforcement can continue meanwhile.
Use the official route. Use the method, recipient and form your notice specifies, with any reference, evidence and signature it asks for. Sent elsewhere, it may not count.
Only say what is true. Do not copy any statement of fact unless it is true for you, and check the legal point still applies. Delete what does not fit. It may be treated as your statement.
Careful what you volunteer. Avoid unnecessary admissions — naming the driver or accepting responsibility can remove arguments. But answer anything you are legally required to answer, and do include the evidence your ground needs.
Keep the record. Keep what you sent, the attachments, any receipt, and the reply. Note the next deadline.

Sample wording to adapt and send yourself — it may not fit your notice or the stage you are at. Replace the bracketed prompts with your own details; leave any case citation as it is.

To: Birmingham CAZ Team Re: CAZ PCN [PCN_NUMBER] I/my vehicle qualify for the [resident / low-income worker (£30k threshold) / hospital visitor / Motability / commercial] exemption from Birmingham CAZ charges. Evidence: [council tax bill in CAZ, P60, hospital appointment letter, Motability lease]. Under Birmingham City Council's CAZ Exemption Scheme made under the Greater Birmingham CAZ Order, I am not liable. Please cancel. Yours faithfully, [Driver Name]

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Sources

Greater Birmingham CAZ Order
Birmingham CAZ Exemption Scheme
Birmingham City Council — Clean Air Zone, including the exemptions and financial support the council operates:
https://www.birmingham.gov.uk/info/20076/clean_air_zone