Toll notice sent to the wrong registered keeper
A toll penalty notice must be sent to whoever was the registered keeper of the vehicle at the exact time it crossed. If you had already sold or transferred the vehicle before that crossing, or the DVLA records had not yet been updated, the notice has gone to the wrong person. If you were the previous keeper you have a complete defence — but you must show the transfer date from your V5C logbook paperwork.
Legal basis
Road User Charging Schemes (Penalty Charges, Adjudication and Enforcement) (England) Regulations 2013 (SI 2013/1783) reg.6; Vehicle Excise and Registration Act 1994 s.22; statutory ground 'the recipient was not the keeper'
How to identify this in your case
Check the date of transfer on your V5C logbook (or the new-keeper slip if you sold the car) and compare it with the crossing date on the notice.
Sample appeal wording
formal
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
Beat It writes this argument automatically
Scan your PCN — our AI checks if this ground applies to your specific ticket, drafts a properly-cited appeal letter, and submits it to the council on your behalf. Only pay if you win.
Scan my ticketRelated appeal grounds
- Aberdeen Clean Air Zone ticket issued too early
- Appealing a Scottish tribunal's legal error to a higher tribunal
- Attorney acting for keeper under Scottish power of attorney
- Bailiff acted without proper advance warning notice
- Bath CAZ — Sunset Period for Pre-Registered Commercial Vehicles
- Bay Obstructed or Too Small — Could Not Park Within the Bay Markings