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This crossing is toll-free — the charge cannot be valid

The crossing named on this notice does not charge any toll, so a demand for an "unpaid toll" or "unpaid crossing charge" cannot be valid. The Severn Bridge (M48) and Prince of Wales Bridge / Second Severn Crossing (M4) have been free since 17 December 2018; the Forth Road Bridge, Tay Road Bridge and Erskine Bridge since 2006-2008; the Skye Bridge since 2004; the Cleddau Bridge (Pembrokeshire) since 1 April 2019; and the Queensferry Crossing has never been tolled. A demand to pay a toll for one of these is either an administrative error or a scam — there is no lawful charge. Do not pay; reply stating the crossing carries no toll, and report any suspected scam demand to Action Fraud.

Legal basis

Severn Bridge tolls ended 17 Dec 2018 (Severn Bridges Act 1992 powers withdrawn); Forth Road Bridge, Tay Road Bridge and Erskine Bridge tolls abolished by the Abolition of Bridge Tolls (Scotland) Act 2008 (and the Erskine Bridge Tolls Act 2001 order, 2006); Skye Bridge tolls abolished Dec 2004; A477 Cleddau Bridge tolls removed 1 Apr 2019; the Queensferry Crossing has never been tolled. No statutory power to levy a toll on these crossings now exists.

Sample appeal wording

Sample wording to adapt and send yourself — it may not fit your notice or the stage you are at. Replace the bracketed prompts with your own details; leave any case citation as it is.

The crossing named on this notice ([CROSSING]) carries no toll. [Severn / Forth Road / Tay / Erskine / Skye / Cleddau tolls were abolished on [DATE] — or — the Queensferry Crossing has never been tolled.] There is therefore no lawful charge for crossing it and this demand is invalid. I do not owe, and will not pay, any "toll" or "unpaid crossing" charge for a toll-free crossing. Please cancel this notice and confirm in writing.

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