Silvertown or Blackwall Tunnel charge already paid
Since April 2025, drivers using the Silvertown or Blackwall Tunnel must pay a crossing charge through TfL Auto Pay or a single payment. Sometimes a penalty notice is sent even though you did pay, because TfL could not match your payment to your vehicle — for example, if your number plate is recorded differently on your Auto Pay account, or you recently changed your vehicle and did not update your account details.
Legal basis
Greater London Authority Act 1999, Schedule 23 (TfL road user charging powers); Road User Charging Schemes (Penalty Charges, Adjudication and Enforcement) (England) Regulations 2013 (SI 2013/1783), reg. 4 — statutory ground that the penalty charge has been paid and/or the alleged contravention did not occur; Transport for London (Silvertown Tunnel and Blackwall Tunnel) road user charging scheme.
How to identify this in your case
Check your TfL Auto Pay statement and your bank or card records for a payment that matches the date and tunnel shown on your penalty notice. Look closely at whether the number plate saved on your Auto Pay account matches your vehicle exactly — even a spacing difference (for example, 'AB12CDE' instead of 'AB12 CDE') can cause a mismatch. Also check whether you changed your vehicle recently and forgot to update your account.
Sample appeal wording
formal
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
Beat It writes this argument automatically
Scan your PCN — our AI checks if this ground applies to your specific ticket, drafts a properly-cited appeal letter, and submits it to the council on your behalf. Only pay if you win.
Scan my ticketRelated appeal grounds
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- Attorney acting for keeper under Scottish power of attorney
- Bailiff acted without proper advance warning notice
- Bath CAZ — Sunset Period for Pre-Registered Commercial Vehicles
- Bay Obstructed or Too Small — Could Not Park Within the Bay Markings