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equipment malfunctionUnited States · Atlanta, GADifficulty: Medium

Parking Meter/App Malfunction

If an ATLPlus meter or the parking app malfunctioned and you were unable to pay, this is valid grounds for dismissal with documentation.

Legal basis

Reasonable reliance on payment systems

Sample appeal wording

I am appealing Citation #[TICKET#] issued on [DATE] at [LOCATION]. At the time of the alleged violation, I attempted to pay for parking but was unable to do so because [the meter was malfunctioning / the ATLPlus app displayed an error / my payment was not processed despite confirmation]. I have attached evidence including [screenshots / photos]. I should not be penalized for equipment failure. I request dismissal.

Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.

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Sources

  • ATLPlus Mobility
  • City of Atlanta

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