Notice to Keeper Missing Required Information
When a parking company wants to hold you, the registered keeper, responsible for a charge, they must send you a Notice to Keeper that contains certain required details. If any of those details are missing, the notice does not meet the rules and the company cannot make you liable as the keeper. Even one missing item can make the notice invalid.
Legal basis
POFA 2012 Schedule 4, Paragraph 9(2)(a)-(i) specifies mandatory contents including: vehicle identification, land specification, parking period, charge amounts, creditor identification, payment instructions, keeper warning, dispute resolution information, and date of issue.
How to identify this in your case
Check NtK against POFA 2012 Para 9(2) checklist: (a) vehicle/land/period; (b) driver's obligation stated; (c) charge circumstances; (d) unpaid amount; (e) keeper invitation to pay/name driver; (f) keeper liability warning; (g) discount/dispute info; (h) creditor ID/payment details; (i) date issued.
Sample appeal wording
Upon careful review of the Notice to Keeper against the mandatory requirements of POFA 2012 Schedule 4 Paragraph 9(2), I note that the notice fails to include [SPECIFIC MISSING ITEM e.g., 'the arrangements for the resolution of disputes or complaints' / 'the date on which the notice was sent' / 'adequate description of the circumstances giving rise to the charge']. This is a mandatory requirement, not optional guidance. The notice is therefore non-compliant and the operator cannot establish keeper liability.
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
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Related appeal grounds
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- Appealing a Scottish tribunal's legal error to a higher tribunal
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- Bailiff acted without proper advance warning notice
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