NH Turnpike E-ZPass Violation Appeal
The NH DOT Bureau of Turnpikes operates I-93 (Central Turnpike), the F.E. Everett Turnpike, and the Blue Star Turnpike. Toll violations are processed through the E-ZPass NH Customer Service Center. NH allows dispute via online portal, mail, or phone. Defenses: (1) transponder mounted but not read — pull the EZ-Pass transaction log to show activity at adjacent gantries; (2) plate-billing to a wrong/stale address; (3) administrative fees stacked on a $1.50 toll generating $50+ totals — challenge as disproportionate; (4) signage at gantry inadequate for non-E-ZPass billing notification. NH allows full waiver of admin fees for first-time disputes if the toll itself is paid; the dispute portal includes a 'first time courtesy' option.
Legal basis
RSA 237 (NH Turnpike System); RSA 237-A (E-ZPass program); NH DOT toll regulations
Sample appeal wording
[DATE] NH E-ZPass Customer Service Center PO Box 2285 Concord, NH 03302 Re: Toll Violation #[NUMBER] — Vehicle [PLATE] I dispute the violation issued [DATE] at [GANTRY] for $[AMOUNT]. [CHOOSE GROUNDS] A. Transponder Active: My transponder #[NUMBER] was active and properly mounted. Attached transaction log shows reads at [PRIOR GANTRY] at [TIME] and at [SUBSEQUENT GANTRY] at [TIME]. The missed read is system attributable. B. Stale Address: My current registration address is [ADDRESS]. The notice was mailed to [STALE ADDRESS], delaying response and triggering late fees. C. Fee Proportion: The administrative fees of $[AMOUNT] are grossly disproportionate to the underlying toll of $[ACTUAL TOLL] and should be waived under first-time courtesy or as unconscionable. I request waiver of administrative fees and credit of the underlying toll to my E-ZPass account. Sincerely, [NAME] [ADDRESS] [E-ZPASS ACCOUNT NUMBER]
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
Beat It writes this argument automatically
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Scan my ticketSources
- NH DOT — ezpassnh.com
- RSA 237; RSA 237-A