MDTA E-ZPass Account Active Defense / Cashless Transition Disputes

Legal basis

Md. Code, Transp. §21-1414.1 (MDTA toll enforcement); §21-1414 (toll administrative appeals); MDTA E-ZPass Customer Agreement; 2023 Toll Amnesty (Md. Comm. Notice)

Sample appeal wording

[DATE] Maryland Transportation Authority E-ZPass Maryland Customer Service Center 2310 Broening Highway Baltimore, MD 21224 RE: Dispute - Notice of Toll Due #[NUMBER] Date of Travel: [DATE/TIME] Plate: [PLATE] E-ZPass: [ACCOUNT] Dear Customer Service: I dispute the above Notice of Toll Due. My E-ZPass Maryland account was in good standing with adequate prepaid balance at the time of the recorded crossing. The transponder failed to register, but the account was active. Documents enclosed: A. E-ZPass account statement [DATE RANGE] showing active status and balance of $[AMOUNT] B. Transponder ID [SERIAL] registered to this account since [DATE] C. Bank statement showing automated replenishment funded Under MDTA's Customer Agreement and Md. Code, Transp. §21-1414.1, the appropriate remedy where a registered account user has a hardware read-failure is to charge the standard E-ZPass toll, not a civil penalty. Request: 1. Dismissal of all civil penalties and administrative fees 2. Charge of standard toll only ($[AMOUNT]) to my account 3. Confirmation that no MVA flag will issue Sincerely, [NAME] [ADDRESS]

Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.

Beat It writes this argument automatically

Scan your PCN — our AI checks if this ground applies to your specific ticket, drafts a properly-cited appeal letter, and submits it to the council on your behalf. Only pay if you win.

Sources

• Md. Code, Transp. §21-1414.1
• Md. Code, Transp. §21-1414
• MDTA E-ZPass Maryland Customer Agreement
• MDTA 2023 Toll Amnesty Program

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