toll defenseUnited States · Massachusetts (Statewide)Difficulty: Easy
MassDOT E-ZPass Toll Violation — Notice Defect
MassDOT E-ZPass MA / Pay-By-Plate violations require statutory notice within 30 days of the violation under 700 CMR 7.00. Many Pay-By-Plate notices arrive late, sent to wrong addresses (RMV records out of date), or include the $7 statutory toll evasion fee without proper warning. A motorist may request administrative review and the $7 fee is routinely waived on first violation.
Legal basis
MGL c.6C §13; 700 CMR 7.00 (MassDOT toll regulations); MGL c.81 §13 (toll roads)
Sample appeal wording
MassDOT E-ZPass Customer Service Center P.O. Box 8007, Auburn MA 01501 Re: Pay-By-Plate Notice #[ID] — Plate [PLATE] — Toll Date [DATE] I dispute this notice and request administrative review under 700 CMR 7.00. Grounds: [ ] Notice was received more than 30 days after violation date [ ] Transponder was properly mounted; read failure was MassDOT's equipment fault (photo enclosed) [ ] Vehicle was sold prior to violation date (bill of sale enclosed) [ ] Plate cloning — police report #[NUMBER] [ ] First-time customer — request waiver of $7 administrative fee under MassDOT policy I agree to pay the underlying toll of $[TOLL] but request the administrative fee be waived. [NAME] [E-ZPass account #]
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
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Scan my ticketSources
- 700 CMR 7.00
- MassDOT E-ZPass dispute procedures
- mass.gov/info-details/dispute-an-ezpass-toll