M6 Toll — Payment Notice / debt-recovery dispute
M6 Toll is operated under the M6 Toll Concession Agreement. Unpaid tolls trigger 'Payment Notices' (private contractual claims, NOT statutory PCNs). Charges escalate via debt recovery (e.g. Marston). Challenge grounds: payment was made, vehicle had previous-keeper transfer, recovery agency claim is ill-founded, no contract formed for cashless usage of cash booth lanes.
Legal basis
M6 Toll Concession (private agreement, not statutory); Highways Act 1980; Consumer Rights Act 2015 (unfair terms in T&Cs); Vehicle Excise and Registration Act 1994 s.22 (DVLA data); Limitation Act 1980 (6-year limitation for simple contract debt)
How to identify this in your case
Treat M6 Toll claims as contractual NOT statutory. Check operator T&Cs, payment records, V5C transfer dates, age of debt (6-year limitation).
Sample appeal wording
Dear Sir/Madam (M6toll Customer Services / [Recovery Agency]), Re: Payment Notice [REF] — Crossing [DATE] — Vehicle [REG] I dispute this charge. 1. M6 Toll Payment Notices are contractual claims, not statutory PCNs. They are subject to the Consumer Rights Act 2015 and the Limitation Act 1980. 2. [Select applicable]: - Payment was made on [DATE] via [method]; receipt attached. - I was not the registered keeper at the time of the crossing — V5C transfer dated [DATE] attached. - The crossing was [DATE] — over 6 years ago — the claim is statute-barred under the Limitation Act 1980 s.5. - The terms allowing escalation of a £6 toll to £[X] are unfair under Consumer Rights Act 2015 s.62. 3. I do not acknowledge any debt. Please provide a copy of the contract you allege I entered into and the original Payment Notice. If you proceed I will defend any County Court claim and counter-claim for distress/costs as appropriate. Yours faithfully, [NAME]
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
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