Louisville Metro Predatory-Towing Ordinance
Louisville Metro Code Ch. 115 (Vehicle Immobilization & Towing) regulates non-consensual towing. The ordinance requires (a) posted signage at the entry to private lots with specific elements (operator name, 24-hour phone number, maximum charges); (b) advance authorization by the property owner for each tow; (c) a maximum cap on towing and storage fees; (d) 24-hour vehicle-release availability; and (e) proper invoicing. Failure of any of these requirements bars enforcement of the storage lien and entitles the owner to refund plus damages. Louisville Metro Department of Codes & Regulations enforces; complaints at 311 trigger investigation.
Legal basis
Louisville Metro Code Ch. 115; KRS §189.755; KRS §376.275
Sample appeal wording
TO: [Towing Company] CC: Louisville Metro Department of Codes & Regulations / 311 RE: Refund Demand under Louisville Metro Code Ch. 115 On [DATE] my vehicle ([PLATE]) was towed by [COMPANY] from [LOCATION]. I assert violations of Louisville Metro Code Ch. 115: ☐ Non-compliant entry signage (missing operator name / 24-hour phone / maximum charges); ☐ No advance authorization from property owner for the tow; ☐ Fees exceeding the ordinance cap; ☐ 24-hour release not available; ☐ Improper invoicing. I demand: (1) full refund of $[AMOUNT]; (2) release of any lien; (3) confirmation in writing within 14 days. I have filed Codes & Regulations complaint #[NUMBER]. Signed, [FULL_NAME] Date: [DATE]
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
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- Louisville Metro Code of Ordinances Ch. 115
- Louisville Metro 311 complaint system
- Louisville Metro Codes & Regulations Department