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Hospital Parking Companies Must Follow BPA/IPC Code on NHS Land

Private parking operators managing NHS hospital car parks must be members of an Accredited Trade Association (the BPA or IPC) to lawfully access DVLA keeper data. As members, they are bound by the joint BPA/IPC Private Parking Sector Single Code of Practice (in force since 1 October 2024, which replaced the old separate BPA and IPC codes), setting requirements on signage, consideration and grace periods, and a £100 charge cap. A clear breach of the Code is a strong ground when you appeal to the operator and then to POPLA or the IAS.

Legal basis

Private Parking Sector Single Code of Practice (BPA/IPC; introduced October 2024, version 1.1 dated 17 February 2025): signs §3.1 and Annex A (signs installed before October 2024 may instead follow the earlier BPA or IPC code); consideration and grace periods §5.1–§5.2 and Annex B (Table B.1 — a grace period of at least 10 minutes after the paid or permitted time at car parks that are free for an hour or more, charge a tariff, or are permit areas, but none in a short-stay area of 30 minutes or less (§5.2 note 2); §5.2 note 1: only where the vehicle was otherwise parked in line with the terms); £100 charge cap §8.2.1. DVLA KADOE keeper-data access requires Accredited Trade Association (BPA or IPC) membership.

How to identify this in your case

Parking charge at an NHS hospital car park. Check: (1) whether the operator is a BPA or IPC member on the association's register, (2) consideration and grace periods — where the operator relies on entry and exit times alone, the Code requires a consideration period (§5.1; minimums in Annex B, Table B.1), and at a car park that is free for an hour or more, charges a tariff (other than a short-stay area of 30 minutes or less), or is a permit area, a grace period of at least 10 minutes after the paid or permitted time for a vehicle otherwise parked in line with the terms, during which no parking charge may be issued (§5.2 and notes 1–2, Table B.1), (3) signage compliant with the Code (§3.1 and Annex A; signs installed before October 2024 may follow the earlier BPA or IPC code), (4) ANPR camera accuracy. Check the grace periods and signage.

Sample appeal wording

Sample wording to adapt and send yourself — it may not fit your notice or the stage you are at. Replace the bracketed prompts with your own details; leave any case citation as it is.

I am writing to appeal parking charge [reference] incurred at [hospital name] car park on [date]. As a member of the [British Parking Association / International Parking Community], you are bound by the Private Parking Sector Single Code of Practice (BPA/IPC; introduced October 2024, version 1.1 dated 17 February 2025) when operating on NHS land. I submit that you have breached the Code in the following respects: [Select breaches:] - Consideration and grace periods: where an operator relies on entry and exit times alone, the Code requires it to allow a consideration period for a driver to read the terms and decide whether to park (clause 5.1; minimums in Annex B, Table B.1). At a car park that is free for an hour or more, charges a tariff (other than a short-stay area of 30 minutes or less), or is a permit area, it also requires a grace period of at least 10 minutes after the paid or permitted time ends, provided the vehicle was otherwise parked in line with the terms, and a parking charge must not be issued during that grace period (clause 5.2 and notes 1–2; Table B.1). My entry and exit times were [times]: [explain why the charge fell within the consideration or grace period that applies to this car park]. - Signage: The signs at this car park do not comply with Code requirements because [reason]. - ANPR Accuracy: The ANPR record shows [discrepancy] which does not accurately reflect my parking time. Because of these breaches of the Code, I ask you to cancel this charge. If you decline, I will appeal to [POPLA / IAS] and make a complaint to [BPA / IPC] regarding your Code compliance.

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Sources

  • BPA/IPC Single Code of Practice v1.1 (in force 1 October 2024)
  • DVLA Keeper at Date of Event

Related appeal grounds

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