Halton resident discount wrongly denied
People who live in the Halton borough are entitled to free or discounted crossings of the Mersey Gateway bridge under a local resident scheme. A penalty charge notice (a ticket) may have been issued because you were not yet registered on the scheme, had a dispute about your address, or let your registration lapse. If you can show you were eligible, you may have grounds to challenge the ticket.
Legal basis
Mersey Gateway Crossings Board Local Resident Discount Scheme (created under the Mersey Gateway Toll Order 2017); Transport Act 2000 s.169
How to identify this in your case
Council Tax bill in resident's name showing Halton address; date residence began; date application was made to Merseyflow.
Sample appeal wording
Dear Sir/Madam, Re: PCN [NUMBER] — Mersey Gateway — [DATE] I challenge this PCN. I am a Halton resident eligible for the Local Resident Discount. - Address: [HALTON ADDRESS] - Council Tax bill: [REF, attached] - Resident since: [DATE] - Application to Merseyflow: [DATE] Under the Mersey Gateway Toll Order's Local Resident Discount Scheme, eligible Halton residents pay no toll for [unlimited/discounted] crossings. The administrative failure to apply the discount is Merseyflow's, not mine. Please cancel the PCN and ensure my discount is correctly applied going forward. Yours faithfully, [NAME]
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
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