Good To Go! — Pre-Civil-Penalty Resolution and Civil Penalty Waiver Under RCW 46.63.160
WSDOT toll roads (SR-520 bridge, SR-99 tunnel, I-405/SR-167 express toll lanes, SR-16 Tacoma Narrows) escalate unpaid tolls to 'civil penalties' of $40 per trip, but RCW 46.63.160 and WSDOT administrative rules require WSDOT to waive the civil penalty if the toll itself is paid prior to the citation being filed in court (typically pay during the 'second notice' window) or if the registered owner can show the toll bill was sent to an outdated address (registered-owner address-of-record defense), the trip was made by a vehicle that had been sold/stolen, or there is documented Pay By Plate / Flex Pass account malfunction. WSDOT also offers a one-time fee waiver per registered owner.
Legal basis
RCW 46.63.160; WAC 468-270; WSDOT Toll Customer Service Center procedures
Sample appeal wording
TO: WSDOT Toll Customer Service Center, PO Box 16877, Seattle WA 98116 Fax: (206) 423-2887 | Email via mygoodtogo.com RE: Civil Penalty Notice [#] / Toll Trip [DATE/PLATE] I dispute the civil penalty(ies) listed above and request waiver under RCW 46.63.160 and WAC 468-270. 1. UNDERLYING TOLLS PAID. The toll(s) were paid in full on [DATE] via Good To Go! transaction [#]. Civil penalties should be vacated when the toll is satisfied prior to court referral. 2. [SELECT GROUNDS] ☐ Address-of-record error: the original toll bill was sent to [OLD ADDRESS] but my DOL-registered address has been [CURRENT ADDRESS] since [DATE]. I never received the original bill. ☐ Account malfunction: my Good To Go! account [#] was active and funded but the [PASS/PLATE] read failed. Account screenshot attached. ☐ Vehicle sold/stolen: bill of sale / police report attached. ☐ First-time waiver: I have no prior civil penalties in any 24-month period; I request the one-time courtesy waiver. 3. RELIEF. Vacate the civil penalty(ies); credit any payment made under protest to my account. [NAME] / [DOL ADDRESS] / [PHONE] / [DATE] Enclosures: payment receipt, account screenshot, address verification.
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
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- RCW 46.63.160 — https://app.leg.wa.gov/rcw/default.aspx?cite=46.63.160
- WAC 468-270 (WSDOT toll rules)
- Good To Go! Disputes — https://www.mygoodtogo.com/