Geaux Pass Account Misapplication & Plate Misread
Geaux Pass is the Louisiana statewide toll system used on the Causeway and other facilities. License-plate cameras misread plates (especially specialty/personalised plates) and assess violations against accounts that should have been charged transponder rates. Common defences: (1) account had a valid balance/transponder at the time; (2) plate was misread (B/8, O/0); (3) prior dispute resolved but resurrected.
Legal basis
La. R.S. §47:820.5.4; La. R.S. §48:1306; Greater New Orleans Expressway Commission rules
Sample appeal wording
Greater New Orleans Expressway Commission – Customer Service [ADDRESS] Re: Geaux Pass Violation [NOTICE#] – Plate [PLATE] CONTEST – ACCOUNT IN GOOD STANDING My Geaux Pass account [ACCOUNT#] was active and funded on [DATE]. Account statement attached. The crossing should have been billed to my transponder at the discount rate, not assessed as a violation. If the camera misread my plate, please verify [ACTUAL_PLATE] vs. cited [CITED_PLATE]. Image review is requested. I request: (a) cancellation of the violation; (b) charge of the transponder rate; (c) refund of any fees. [NAME] | [ACCOUNT#] | [DATE]
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
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- La. R.S. §47:820.5.4
- Geaux Pass Terms of Service
- Greater New Orleans Expressway Commission