Fleet account payment wrongly unmatched to your vehicle
If your vehicle is registered on a council or TfL fleet billing account, the system should match each daily charge to the correct number plate automatically. Sometimes it fails to do this, and you receive a penalty charge notice (PCN) even though the charge was actually paid. If you can show that your account was charged for that vehicle on that day, the PCN should be cancelled.
Legal basis
CAZ/LEZ Charging Orders; Consumer Rights Act 2015 ss 49-50
How to identify this in your case
Vehicle is registered with the relevant council/TfL fleet account, with documented daily charge payments at the contravention time.
Sample appeal wording
To: [Council/TfL] CAZ/ULEZ Team Re: PCN [PCN_NUMBER] The vehicle is on our company fleet account [REF]. Daily CAZ/ULEZ charges are paid in bulk. The fleet ledger for [DATE] shows charge paid (extract enclosed). The PCN is a reconciliation error. Please cancel. Yours faithfully, [Fleet Manager Name]
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
Beat It writes this argument automatically
Scan your PCN — our AI checks if this ground applies to your specific ticket, drafts a properly-cited appeal letter, and submits it to the council on your behalf. Only pay if you win.
Scan my ticketSources
- CAZ/LEZ Charging Orders
- Consumer Rights Act 2015
Related appeal grounds
- Aberdeen Clean Air Zone ticket issued too early
- Appealing a Scottish tribunal's legal error to a higher tribunal
- Attorney acting for keeper under Scottish power of attorney
- Bailiff acted without proper advance warning notice
- Bath CAZ — Sunset Period for Pre-Registered Commercial Vehicles
- Bay Obstructed or Too Small — Could Not Park Within the Bay Markings