equipment malfunctionUnited States · Boston, MADifficulty: Easy
Defective Parking Meter / ParkBoston App Failure
Under Boston Traffic Rules and Regulations Article V, a meter that is broken, jammed, will not accept payment, or where the ParkBoston app fails to register the session is a complete defence. The Boston Parking Clerk routinely dismisses these on first appeal when the user reports a screenshot of the app error or photograph of the meter display.
Legal basis
City of Boston Traffic Rules Article V §7; Boston Municipal Code Title 11; MGL c.40 §22A (municipal authority over meters)
Sample appeal wording
Office of the Parking Clerk City of Boston, P.O. Box 55800, Boston MA 02205 Re: Citation #[TICKET NUMBER] — Defective Meter On [DATE] at [TIME], at meter #[METER ID] / space [SPACE], the [METER / PARKBOSTON APP] failed: [DESCRIBE — would not accept payment / displayed FAIL / app error code]. Screenshot and photograph attached. I also filed 311 request #[IF APPLICABLE]. Under Boston Traffic Rules Article V §7 and MGL c.40 §22A, a violation cannot lie where the metering equipment is non-functional. I request dismissal. [NAME]
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
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Scan my ticketSources
- Boston Traffic Rules & Regulations Article V
- boston.gov ParkBoston FAQ
- MGL c.40 §22A