Charleston ParkMobile / Meter Malfunction Defense
City of Charleston (WV) Parking Division uses ParkMobile and ParkVue meters. Charleston Code §134-31 requires meters to be operable; non-payment due to a jammed meter or app failure is a complete defense. Documenting the failure (photo, ParkMobile transaction log) and submitting via the Charleston online appeals form generally results in dismissal at first review.
Legal basis
Charleston (WV) Code §134-31; WV Code §17C-13-1; ParkMobile terms requiring honor of confirmed transactions
Sample appeal wording
TO: City of Charleston, Parking Division Via online appeals portal / 915 Quarrier St., Charleston, WV 25301 RE: Citation No. [#], Date [DATE] I request dismissal under Charleston Code §134-31 (meter operability). At [TIME] on [DATE] at meter/zone [#], the [meter was jammed / ParkMobile app returned attached error code]. I [parked elsewhere within X minutes / called posted number / contacted ParkMobile support, case #]. Attached: photograph; ParkMobile log; support case acknowledgment. Respectfully request dismissal. [NAME] [ADDRESS] [DATE]
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
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- Charleston (WV) Code §134-31
- ParkMobile terms