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private parkingUnited States · Boston, MADifficulty: Moderate

Boston Booting — Bay State Parking / Pay-Lock Defects

Private booting in Boston (largely on private lots by Bay State Parking and similar) is regulated by MGL c.266 §120D½ and Boston Municipal Code. The boot operator must: (1) post conspicuous signage with fee schedule and 24-hour contact; (2) release the vehicle within 1 hour of payment; (3) accept multiple payment forms. Failure on any element creates both a refund right and a 93A claim.

Legal basis

MGL c.266 §120D½; Boston Municipal Code 11-3.13; MGL c.93A

Sample appeal wording

[OPERATOR NAME] — Booting Dispute Via Certified Mail Re: Boot of plate [PLATE] at [LOCATION] on [DATE] The booting operation violated MGL c.266 §120D½ in that: [ ] Fee schedule was not posted at lot entrance (photo enclosed) [ ] Operator did not release vehicle within 1 hour of payment ([X minutes/hours] elapsed) [ ] Operator refused [credit card / debit / cash] [ ] Operator demanded fee in excess of $[STATUTORY/POSTED RATE] Demand: Full refund of $[BOOT FEE] within 30 days under MGL c.93A §9. Failure entitles me to multiple damages and fees. [NAME]

Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.

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Sources

  • MGL c.266 §120D½
  • Boston Municipal Code 11-3.13

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