Ask Them to Delete Your Personal Data
Once your parking charge has been cancelled, paid, or is too old to enforce, the operator should not keep your personal data — such as CCTV footage, your address from the DVLA, or your contact details — beyond what is strictly necessary. You can ask them in writing to delete all such data. If they refuse or ignore you, that creates an ongoing data protection problem for them.
Legal basis
UK GDPR Article 17 (right to erasure); Data Protection Act 2018
How to identify this in your case
The PCN has been cancelled, paid, or is time-barred. Write to the operator to confirm erasure of all your personal data. If they refuse or fail to respond within 30 days, file an ICO complaint.
Sample appeal wording
Dear Data Controller, Re: Right to Erasure — Vehicle [REG] / PCN [NUMBER] I write to exercise my right to erasure under UK GDPR Article 17. The PCN to which my personal data relates has been [cancelled on DATE / paid on DATE / is time-barred]. There is therefore no longer any lawful basis under UK GDPR Article 6 for retaining my personal data. I formally request that you delete all personal data you hold relating to me in connection with this matter, including: - CCTV and ANPR images and footage - DVLA keeper records obtained via KADOE - All correspondence, notes, and records Please confirm deletion in writing within 30 days. Failure to comply will result in a complaint to the Information Commissioner's Office. Yours faithfully, [NAME]
Replace [PARKING DATE], [NtK DATE] etc. with your own dates before sending.
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Scan my ticketSources
- UK GDPR Article 17
- Data Protection Act 2018
- https://www.ico.org.uk/your-data-matters/your-right-to-get-your-data-deleted